Support
Last updated: July 26, 2026
Questions, bug reports, feature requests, and privacy requests all go to the same place:
We are a small operation and reply to every message, usually within two business days.
Getting a faster answer
For bug reports, include what you can of the following:
- The app name and version (Settings → About, or the App Store listing).
- Your device model and iOS version (Settings → General → About).
- What you did, what you expected, and what happened instead.
- A screenshot or screen recording, if the issue is visual.
Common questions
Where is my data stored?
On your device. If you have iCloud enabled for the app, iOS syncs it to your personal iCloud account. We have no servers holding your content and no way to read it. See the Privacy Policy.
How do I back up or move my data to a new device?
An encrypted iPhone backup (iCloud or Finder) includes app data. Restoring that backup on a new device restores the app's data with it. If the app has iCloud sync enabled, signing into the same Apple Account on the new device is enough.
How do I delete my data?
Deleting the app removes its data from the device. If iCloud sync was enabled, remove the app's iCloud data under Settings → [your name] → iCloud → Manage Account Storage.
How do I manage or cancel a subscription?
Subscriptions are billed by Apple. Open Settings → [your name] → Subscriptions on your device, or visit apps.apple.com/account/subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
How do I restore a purchase?
Use the “Restore Purchases” option in the app's settings while signed into the Apple Account used for the original purchase.
How do I exercise a privacy right?
Email us. Requests to access or delete personal information are covered in the Privacy Policy.